512-288-4932

9324 W Hwy 290
Austin, TX 78736

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Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

7:30AM - 6:00PM
7:30AM - 6:00PM
7:30AM - 6:00PM
7:30AM - 6:00PM
7:30AM - 6:00PM
Closed
Closed

 
  • The best auto shop on earth. Gary has saved me money over and over again.
    -Dawn C. S.
  • No place better. Jarret and Gary are awesome! Nuff said!
    -Michael M.
  • Found the REAL problem with my A/C and didn't charge me the extra 600$ the dealership was trying to. Got it fixed same day. Awesome people!
    -Janel M.T.
  • As a car guy, I have trusted Gary and his team with my family?s cars and safety for almost ten years, including new gas lines and brakes on my classic car.
    -Kirk D.
  • Quick to figure out if what I think needs done is what really needs done. They seem to know more than most places about all the computer and sensor stuff going on in cars.
    -Benjamin R.
  • Gary and his crew are honest, fair and do quality work. They care.
    -Paul C.
  • Most folks tend to review only when they have a bad experience, but it was the positive experiences that led me to try out this repair shop. These guys seem honest and they did good work for a fair price. I am so glad I found them and hope to give them all my future business. Support this local shop if you can.
    -Tim C.
  • I have tried many different mechanics in Dripping Springs Texas and I found Austin Auto Repair to be the most honest and reliable mechanic. They are very accommodating and go the extra mile to help out their customers. We have been customers for 3+ years now and plan to continue using them.
    -Steven T.
  • A great repair shop with great prices. They beat the quotes of the dealer and another local repair shop by 30% or more on shocks and brakes. Friendly and helpful staff.
    -Andrew J.
  • These guys have been awesome. Any time I've talked to someone on the phone, they have been professional and clear. Their concern is for a well running car and happy customers. Their pledge to accurately & honestly diagnosis & repair your vehicle has been up held with my 2 cars that I have brought in. Once I had assumed my car was in very bad condition and informed James about the problem, they checked the parts I thought to be the problem, and came back with a much lower cost because the part in question was fine, and another part much easier to fix but associated with the original part was the problem.
    -Kris F.
  • This is the only place I take my car for whatever it needs! I feel blessed to find a car repair place that that is honest and I can trust. The owner and employees are wonderful, friendly, very helpful; and my experience has been that they have always done a great job on any work that I've needed done, I can get my car in quickly, I know I'm going to get a fair price and that only the work that is needed will be done. I highly recommend their service to anyone!
    -Gloria D.V.
  • I will never take my car anywhere else! Gary is always respectful and straightforward about what work needs to be done and what we should watch, but can wait on a bit. We only have the one car, so getting it worked on can put us in a bind at times, but he's great about working us in to a busy schedule with minimal disruption of our lives. Jarrett is an excellent and efficient mechanic and we always feel welcome and comfortable - even when I have a carload of kids with me. Pricing is fair and questions are always answered patiently and expertly.
    -Michele T.
  • We love you Gary! And we appreciate the great, friendly, timely, and excellent service for these past years--we continue to be your devoted customers.
    -Mary & Kim
  • Gary is honest and all for your best interest. I will always take my vehicles here!
    -Al P.

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

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