To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Today I dropped in to see if they could pull a bearing off of my RV started motor that operates my RV hydraulic jacks. I had just purchased a new motor and needed help. I was at this repair shop for a total of 20 minutes, and they were able to successfully remove the bearing from the shaft, and I was on my way. And all they asked for was a $5 or $10 tip to the young mechanic who did the job! I would return to this shop in a heartbeat. Great and nice folks.