512-288-4932

9324 W Hwy 290
Austin, TX 78736

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Monday
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Sunday

7:30AM - 6:00PM
7:30AM - 6:00PM
7:30AM - 6:00PM
7:30AM - 6:00PM
7:30AM - 6:00PM
Closed
Closed

 
  • Today I dropped in to see if they could pull a bearing off of my RV started motor that operates my RV hydraulic jacks. I had just purchased a new motor and needed help. I was at this repair shop for a total of 20 minutes, and they were able to successfully remove the bearing from the shaft, and I was on my way. And all they asked for was a $5 or $10 tip to the young mechanic who did the job! I would return to this shop in a heartbeat. Great and nice folks.
    -Leroy
  • The best auto shop on earth. Gary has saved me money over and over again.
    -Dawn C. S.
  • No place better. Jarret and Gary are awesome! Nuff said!
    -Michael M.
  • Found the REAL problem with my A/C and didn't charge me the extra 600$ the dealership was trying to. Got it fixed same day. Awesome people!
    -Janel M.T.
  • As a car guy, I have trusted Gary and his team with my family?s cars and safety for almost ten years, including new gas lines and brakes on my classic car.
    -Kirk D.
  • Quick to figure out if what I think needs done is what really needs done. They seem to know more than most places about all the computer and sensor stuff going on in cars.
    -Benjamin R.
  • Gary and his crew are honest, fair and do quality work. They care.
    -Paul C.
  • Most folks tend to review only when they have a bad experience, but it was the positive experiences that led me to try out this repair shop. These guys seem honest and they did good work for a fair price. I am so glad I found them and hope to give them all my future business. Support this local shop if you can.
    -Tim C.
  • I have tried many different mechanics in Dripping Springs Texas and I found Austin Auto Repair to be the most honest and reliable mechanic. They are very accommodating and go the extra mile to help out their customers. We have been customers for 3+ years now and plan to continue using them.
    -Steven T.
  • A great repair shop with great prices. They beat the quotes of the dealer and another local repair shop by 30% or more on shocks and brakes. Friendly and helpful staff.
    -Andrew J.
  • These guys have been awesome. Any time I've talked to someone on the phone, they have been professional and clear. Their concern is for a well running car and happy customers. Their pledge to accurately & honestly diagnosis & repair your vehicle has been up held with my 2 cars that I have brought in. Once I had assumed my car was in very bad condition and informed James about the problem, they checked the parts I thought to be the problem, and came back with a much lower cost because the part in question was fine, and another part much easier to fix but associated with the original part was the problem.
    -Kris F.
  • This is the only place I take my car for whatever it needs! I feel blessed to find a car repair place that that is honest and I can trust. The owner and employees are wonderful, friendly, very helpful; and my experience has been that they have always done a great job on any work that I've needed done, I can get my car in quickly, I know I'm going to get a fair price and that only the work that is needed will be done. I highly recommend their service to anyone!
    -Gloria D.V.
  • I will never take my car anywhere else! Gary is always respectful and straightforward about what work needs to be done and what we should watch, but can wait on a bit. We only have the one car, so getting it worked on can put us in a bind at times, but he's great about working us in to a busy schedule with minimal disruption of our lives. Jarrett is an excellent and efficient mechanic and we always feel welcome and comfortable - even when I have a carload of kids with me. Pricing is fair and questions are always answered patiently and expertly.
    -Michele T.
  • We love you Gary! And we appreciate the great, friendly, timely, and excellent service for these past years--we continue to be your devoted customers.
    -Mary & Kim
  • Gary is honest and all for your best interest. I will always take my vehicles here!
    -Al P.

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 512-288-4932 or make an appointment online!

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